Lukman Pau Susilo
Dear Management of Carpenters Design Group Pte Ltd,
We would like to take this opportunity to let you know that we are very pleased with the quality of service your company provides.
This quality service is exemplified by your employee Ms Shirley Cheng who has demonstrated professionalism during the entire course of our house renovation process.
We met Shirley at Carpenters office which was one of renovation companies we visited. Before the visit, we had a vague idea but Shirley took the time and effort to explain the renovation process and offered interesting ideas. After much consideration we feel confident enough to sign up with her.
During the course of the renovation journey, Shirley was ever responsive and prompt in the updates. When we just got our house keys, she immediately got down to help us to inspect our new house and worked with HDB contractor to rectify the defect before renovation took place.
From the flooring, to the lightings and sanitary, to even the electrician which was engaged separately, all were well taken care of. The coordination was well planned and everything went according to the schedule.
Throughout the few weeks of conceptualization, preparation and down to the actual execution, we felt assured as Shirley kept us updated on the progress. We sincerely appreciate her responsiveness and the way she handle customers.
On this note, we will definitely recommend Carpenters and Shirley to our relatives and friends.
Thank you for the excellent service.
Lukman Pau Susilo and Sari Ningsi