458 Segar Meadows
I am writing this letter to compliment and to express my sincere gratitude to Mr. Lawrence Ho, for his kindness & good work of transforming my apartment from its original dull state to this present live-able & cheerful condition, yet returning the sense of simplicity & functionality.
With his help, we manage to move into our new house on time. Though a little touch up is still needed, but we do believe he will continue provide excellent after sales-service.
During renovation period, when there were some minor problems here & there, Lawrence always be very attentive & positive in accepting our feedback to further improve the work. We are impressed with his quick response to our queries & always picked up my phone call & addressed my concern immediately. He is always resourceful enough to arrange & get different people to get the job done in time, although there could be improvements to the attention to details.
Overall, I am satisfied with your carpentry work, good service & excellent efficiency. For quality, I will let time prove it. Having said that, I feel blessed & honored to have Lawrence being our designer.
Thank you, Lawrence!