Our Vision & Mission


Our Vision:

To deliver total customer satisfaction.

Our Mission:

  • Innovate and create trendsetting designs
  • Ensure high quality production standards
  •  Provide effective customer service and efficient after sales support
  • Groom and nurture passionate and dedicate workforce
  •  Work life balance workforce

Our Commitment to Excellence in Service Quality:

We are eager to provide good customer services that meet or exceed the customers’ expectation and hold ourselves to the highest ethical and professional standards and pledge to bring about our commitment to the highest level with our best possible approach to the business in mind.

Carpenters Design Group adopts a fair and ethical business practice as well as appropriate marketing communications at all times and having responsibility to our customers.

Our Business Policy:

Our organization ensures that the services rendered and products offered are of satisfactory quality as defined in:

  • Sales of Goods Act S14 (2);
  • Consumer Protection (Fair Trading) Act; and
  •  Lemon Law